Unhappy with application

I do not like this application at all. Ive used overdrive, amazon kindle and others, and this has caused me more problems. The customer response is very slow, and your book loan begins before you can even get on the site, which has now taken me seven days - logon problems, lack of response, questions about where to download the app. I have even gone to the library to get help and still havent been able to find my audio bookl There needs to be a live "contact us." When the email came about oneclickdigital, there was no way to contact them or explain the steps to get your book. I am hopeful I can get my audio book today before it expires…or I do. :-). I am a mac user.

Roycrawf3309 about RBdigital Media Manager