RBdigital Media Manager App Reviews

This is the worst app I have ever tried to use. Wasted so much of my valuable time today. Can't download to my iPod...can't download to iTunes. Horrible to install in the first place. I am angry my library chose such an awful product and replaced OverDrive which was so-o-o- much easier to use.

Cant make it work, it keeps crashing while dowloading.

cannot get this to work ... I get a wma file and it does nothing, dont waste your time --- READ A BOOK instead

Same as last 2 reviews… Crashes during download. Incredibly frustrating!

Whatever bugs this app had before are gone. It’s now easy to download, set up, and use. Love the fact I can download audio and ebooks right onto my devices!

Every single time we try to listen to an audiobook the app crashes. Every single time.

The old version worked better. This one repeatedly quits while audiobook is being played, and every time it requires a username, password, library and country - even after you check “remember me.” Password assistance is pitiful - or nonexistent, really.

Unable to get past login using correct creds.

I have used this app for years with no problems. However the upgrade of a few months ago has been a disaster. The app closes unexpectedly every few minutes during playback of the ebook, sometimes even throws me out altogether requiring me to sign in from the beginning. The other annoying flaw is that anytime I pause the playback and then restart, it skips back to the beginning of the chapter. I had hoped that the recent upgrade would correct these problems but it has not made any difference at all. Please provide an upgrde that actually works or give me the opportunity to reload the previous version that worked well.

Worked for me right off the bad, downloaded, lfound my library,logged in with user name and PW and my checked out book was there on thew shelf ready to listen.

Version 1.7 will download the files, then crash immediately when I try to play the protected file. It still has the button to transfer the file to an iPod, but will not do so.

This entire system is not user-friendly. It fails miserably in communicating the most basic information, most notably that it will only work with iPads, iPhones, or recent-release iPods. Why then is there an option to download the app to my iMac if I cant actually use it on my iMac? I am *very angry* at having my time wasted! Found a title in my local library for digital download that I thought might be interesting, so I attempted to check it out. At no point did it say that I could only listen to this title from an iPad, iPhone, or recent-release iPod. First, I created an account with OneClickdigital. I then chose the Mac Download for the app and installed it. Next I tried again to download the title. It downloaded a .zip file that upon opening I discovered I couldnt actually play. So I tried again. This time, having an account and this app, I went back to my library site and tried to checkout the title again. Ah, success! I thought… I waited while OneClickdigital Media Manager downloaded the title. After several minutes it finished. Finally, I can start listening to the book. Ooops! Sorry. No. I get a pop-up message that I need to connect my iPod, or if its connected, disconnect it and reconnect it. iPod? I want to listen to the book while doing some paperwork on my system. Oh, wait. Go back and start digging and digging and digging. It says its a "fully functioning player if you want to listen to the audiobook on your computer," however, there are no instructionsfor listening on your computer. All of the support information on their site is for listening on a mobile device. Theres a 20-minute video… that only talks about mobile devices! So if you arent planning on using it with a mobile device, forget about it. Go checkout or purchase a real book that doesnt require poorly executed software designed for iOS devices. Question. Why does Apple allow iOS apps to show up in the Mac App Store?

I really like this app. The update brought a number of cool new features. Highly recommended.

Since the update, I cant get one click on my computer to recognize my iPhone or get books to load directly from the iPhone app. Used to be a GREAT app!

I like One-Click very much but today I am getting the response that Itouch is not connected to iTunes when it is. Spoke too soon. I downloaded new app into Itunes …synced Itouch and all downloaded just fine with Wifi on.

Downloading a book was a bit confusing. My local library had instructions and there are instructions on the application web site. It took a few minutes to realize that I could not use my library log in information but (a) had to create a new account on their website and then (b) login via my library web site so that the recorded books website recognized both account ids. However, I was able to download a book and the listening experience is quite good. I dont know if it is possible to "return" a book early. I did see some complaints about that on my librarys web site. That may be a function that the library did not provide for; it is difficult to determine where responsibility for that option might lie. Ive only used this app for approx an hour, but it appears to work well.

I also could not use this application. I downloaded the media manager, but when I click on it, it tells me I need a user profile and pin number, and whatever I put in, it tells me "no libraries found", so I could not listen to the downloaded book.

Ive tried twice to communicate to RecordedBooks my problems and frustrations with this horrendous piece of software and gotten the same canned smug reply. It appears to have been written by software engineers for software engineers with hostility to the end user. I am communicating with my library to see if there might be an alternative like OverDrive (which is user friendly and vastly improved since version 1) to get titles that seem to be exclusive to OneClickDigital. A very poor app.

Just got to the screen asking for a User Profile and PIN or password. Although it implies you should be able to select it rather than entering the information, there is nothing in the dropdown to select.

I find it difficult to understand why my library continues to offer this frustrating and useless app. On the rare occassion that it works (i emphasize rare), it is so slow that I could drive to the library and check the book app by the time I can search my collections, download a book and transfer it to my iPhone. What a waste. New version actually worse than the older version. Give up fellows. Tell the libraries you cant meet demands and pull the app.